Privacy Policy

REGARDING PERSONAL DATA PROCESSING

This privacy notice provides information about the personal data processing carried out by Mėlynasautobusiukas.lt  (hereinafter — the Company).

Mėlynasautobusiukas.lt recognizes that the protection of personal data is important to its clients, partners, and other data subjects (hereinafter — data subjects), and undertakes to respect and protect the privacy of every data subject.

This privacy notice is intended for you, our clients and partners, as well as your representatives (employees and other authorized persons who maintain relations with the Company). By this notice, the Company explains and informs you about how personal data is processed and what rights you and your representatives have.

When processing personal data, the Company complies with all legal acts regulating personal data protection, instructions of competent authorities, as well as established standards and procedures ensuring that personal data is processed accurately, fairly, lawfully, transparently, and securely.

You provide personal data to the Company voluntarily. The Company must process it in order to enter into contracts with you, properly fulfill obligations assumed towards you, and meet other legal obligations. If you do not provide personal data, the Company will not be able to enter into transactions with you or provide other services you need.

Purposes and legal bases of personal data processing — entering into and executing contracts with clients, including debt recovery from buyers who fail to fulfill their obligations (legal basis: processing is necessary for the performance of a contract; processing is also necessary for the legitimate interests of the Company and you, when the Company processes personal data of your designated representatives authorized to maintain relations with the Company), mandatory accounting of business operations (legal basis: compliance with legal obligations applicable to the Company), business operations analytics (statistics) (legal basis: the Company's legitimate interests in analyzing its business operations and maintaining their statistics).

Recipients of personal data processed by the Company — the Company's employees, as well as the Company's partners to whom, in order to fulfill obligations to you, we transfer personal data necessary for the execution of your orders on a case-by-case basis. In cases provided by law, in fulfilling its obligations, the Company also provides your data to relevant state authorities.

How and why we collect and use your personal data

Mėlynasautobusiukas.lt  needs your personal data, which may be collected in the ways described below. In the Privacy Policy, we indicate what you can expect when the company collects personal data about:

  • visitors of the website (www.melynasautobusiukas.lt);
  • persons who have contacted us;
  • persons who have purchased our services;

Contact us

Our website provides several ways to contact us. We receive, review, and respond to all messages ourselves. To contact us through the website, you will provide us with your first name, last name, phone number, and email. If you contact us by email, we will process the following data: your first name, last name, email address, and correspondence text. Such data will be processed in preparation for contract execution. Please note that the website may also use email tracking or blocking software, and you must ensure that your messages do not contain unlawful content. If an order is executed, the electronic version of the order is stored according to established procedures, and if an order is not executed, the inquiry form and correspondence are deleted from the company's email, except for information for which the Privacy Policy or legal acts establish different retention periods.

All personal data you provide when communicating with our company is used only for the purposes stated above and for reviewing messages and administering and managing communication flows. We undertake not to use your personal data in any publications in a way that would make it possible to identify your identity without your explicit consent. Please note that we may need to contact you by mail, email, or phone. Do not forget to notify us about changes to your personal data.

Generally, we do not disclose your personal data, but in order to ensure uninterrupted business continuity and proper provision of services, we disclose information about you to our employees: administration, managers, if reasonably needed for the purposes indicated in this Privacy Policy. In certain circumstances, we may be required to transfer personal data when:

  1. we must disclose information under the law, including cases where we must disclose personal data to the tax administrator and law enforcement authorities for crime prevention and detection purposes;
  2. we must disclose personal data due to legal proceedings or to obtain legal advice, or disclosure is necessary to establish, exercise, or defend our rights;
  3. information must be disclosed to protect our or others' interests (for example, to prevent fraud);

The Company retains processed personal data no longer than required by data processing purposes or prescribed by legal acts, or until the statute of limitations for any claims expires.

You have the right to request the Company to allow you to access your processed personal data, request their correction or deletion, or restrict data processing, or the right to object to data processing, as well as the right to data portability.

When the Company processes your personal data on the basis of legitimate interests, you have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data by the Company.

The right to request data deletion, the right to restrict data processing, the right to data portability, and the right to object to data processing are not absolute, and legal acts may provide additional conditions for their exercise.

You have the right to request us to delete your personal data. Please note that we will be able to fulfill such a request only if:

  • your personal data is no longer necessary for the purposes for which it was collected (for example, we need your personal data to respond to your messages);
  • collecting, storing, or using personal data is prohibited by law;
  • your personal data is not necessary for establishing, exercising, or defending a legal claim, for example, in legal proceedings.

You have the right to request us to restrict the processing of your personal data or not to process it:

  • for the period needed to verify the accuracy of your personal data, when you raise concerns about data accuracy;
  • when our collection, storage, or use of your personal data is unlawful, but you decide not to request deletion of the data;
  • when your personal data is no longer needed by us, but you need it to establish, exercise, or defend a legal claim;
  • for the period needed to determine whether we have a more compelling legal basis to continue processing your personal data, if you have exercised your right to object to personal data processing.

 You have the right to the transfer of data that we received from you on the basis of your consent or for the purposes of entering into a contract. Upon exercising this right, at your request, we will transfer a copy of the data you provided.

You have the right to object to our use of your personal data:

  • when we use such data to ensure our legitimate interests, but do not have a more compelling legal basis to continue using your personal data;

Complaints

You are important to us, and it is important for us to ensure the protection of your personal data. We apply strict standards to the collection and use of personal data. Therefore, we take very seriously any complaints related to the use of your personal data and ask you to inform us about any related issues. When you contact us to file a complaint, we use your personal data only to investigate the complaint, provide a response, and evaluate the quality of our services. Upon receiving a complaint about a member of our team, we may need to disclose your identity to that person. You may indicate that you do not wish your identifying information to be disclosed, and we will try to accommodate your request. However, investigating a complaint anonymously may not always be possible. If you are dissatisfied with our response, you may also file a complaint directly with the State Data Protection Inspectorate. You also have the right to file a complaint with the supervisory authority in the member state where you have your habitual residence, place of work, or the place where the alleged infringement occurred.

If you have concerns about the Company's actions/inaction, due to which you believe that this privacy notice or legal requirements may not be complied with, you may contact the Company at any time by any means convenient to you.

If the matter cannot be resolved with the Company, you have the right to contact the State Data Protection Inspectorate, which is responsible for the supervision and control of legal acts regulating personal data protection.

If necessary, the Company has the right to update the information provided above.

Contacts

Find us at:
Europos pr. 96, Kaunas
Kedrų g. 3, Vilnius

+370 660 39992
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